If you’ve ever shopped in a Verizon Wireless store in New York City, for a new phone/plan or simple maintenance , its liked being treated to the worst customer service imagineable. Every small step of the sign-up process seems to take forever, you have to continually sign more and more forms, they try to stick you with costly accessories you don’t need, and the whole proces makes you hate the carrier and their retails stores. I will only buy online from no on and take my chances.
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